Warranty and After-Sales Service
Our experience, your peace of mind.
At Autocaravanas Sierra Nevada, our commitment doesn’t end when we deliver your vehicle: it continues with you every kilometer.
Own workshop
25 Qualified Technicians · 2,500 m² in Granada
Conditioning, maintenance and warranty exclusively for our customers.
WARRANTY
1 year
POLICY
Zero Defects
Committed to you, before and after the sale
We have a team of 25 qualified technicians and our own 2,500 m² workshop in Granada, dedicated exclusively to the conditioning, maintenance and warranty of the motorhomes we sell.
This service is exclusive to our clients , allowing us to offer fast, personalized, and top-quality service.
In practice, experience shows that only 5% of the inquiries we receive are related to potential warranty issues, while 95% concern questions about the vehicle’s operation, use, or maintenance. This means that, thanks to our inspection process, most customers will likely never need to use their warranty .
Warranty
All our motorhomes include a 1 year legal warranty , which covers the essential elements of the vehicle, such as the engine, gearbox and main mechanical systems, as well as any lack of conformity existing at the time of delivery.
In accordance with current consumer regulations in Spain, our guarantee covers the repair of any defect not resulting from normal wear and tear, at no cost to the customer .
Our promise
To offer exceptional vehicles for you and your family, and to help you whenever you need it.
Our goal is for you to enjoy your motorhome with complete confidence and peace of mind, knowing that you have a team behind you that responds.
Quality redefined
We can talk about quality because we achieve it in every vehicle .
During the conditioning and inspection phases, we apply demanding quality controls , which are constantly evolving to guarantee the long-term reliability of our vehicles.
Each motorhome undergoes a thorough 30-point inspection before delivery. This is the only way we can guarantee an excellent experience , with no hidden clauses , from your very first trip.
Zero defects
Every vehicle that arrives at our facilities is checked, conditioned and tested in detail before being put up for sale.
Our technicians work with control systems certified by independent bodies , ensuring that each motorhome maintains the expected performance, reliability and safety.